The honest answer
Is Memorygram legit?
Yes — and we’re glad you asked. Memorygram is a BBB-accredited, U.S.-based company in Austin, Texas that helps families preserve their stories. Don’t take our word for it: read the reviews, check our credentials, and decide for yourself.
BBB Accredited · A Rating
Memorygram holds an A rating and is an accredited business with the Better Business Bureau — an independent body you can check yourself.
A real U.S. company
We operate out of Austin, Texas. Real address, real team, real products that ship to your door.
Reachable humans
Questions before or after you order? Email info@memorygram.com and a person answers.
Nothing to hide
This page exists because we welcome the question. Read the reviews — good and critical — and decide for yourself.
“Howie Mandel’s favorite gift for Mom & Dad.”
As featured in Memorygram’s storytelling campaign.
What does Memorygram actually do?
We help families capture and keep their stories — in print, in voice, and in keepsakes built to outlast us all.
Legacy Book
A guided, full-color hardcover memoir with QR codes that link to recorded audio of your voice.
QR Medallions
Engraved keepsakes for graves or urns that scan to a virtual memorial page of photos, stories, and video.
Tribute Books
Custom keepsake collections for graduations, memorials, retirements, weddings, birthdays, and anniversaries.
FamilyDial
A simple way to stay connected with loved ones and keep their stories close.
Dog Tags & Keychains
Wearable, QR-enabled memorial keepsakes you can carry every day.
What customers say
Real experiences from people who’ve used Memorygram.
“Memorygram did a nice job of allowing… — Memorygram did a nice job of allowing me to customize my book and printing the final product.”
“Dad’s Memories — It was a great project to do with my dad, I learned a lot about him! It will also allow future generations to know him.”
“Highly recommended!! — My mother’s book turned out to be way more special than we could have imagined! We highly recommend MemoryGram to anyone who wants to preserve and pass on precious memories!”
Your “is this legit?” questions, answered
Is Memorygram a real, legitimate company?
Yes. Memorygram is a U.S.-based business operating out of Austin, Texas, and is accredited by the Better Business Bureau. You can reach a real person at info@memorygram.com, and you can verify our details on independent platforms like the BBB.
Will I actually receive what I order?
Yes. We ship physical, made-to-order keepsakes — Legacy Books, QR medallions, tribute books, and more. Production and shipping timelines vary by product and are shown at checkout; if anything is unclear, contact us before you order and we’ll walk you through it.
How do I know these reviews are genuine?
Reviews on this page come from real customers. We also encourage you to read our profiles on independent sites such as the BBB and Google, which we don’t control. If you’re a customer, you can submit your own review on our Reviews page.
Is my payment and personal information safe?
Orders are placed through Memorygram’s secure checkout at memorygram.com. We only ask for the information needed to create and ship your keepsake. If you have a security question, email us before purchasing.
What if I have a problem with my order?
Reach out to info@memorygram.com and we’ll make it right. We’d much rather hear from you directly than leave a question unanswered.
Ready to keep a story forever?
Start your Legacy Book or explore our keepsakes — and if you’ve already ordered, we’d love to hear how it went.